Returns Policy

Since we strive for excellent customer service, please contact us as soon as possible if you are not satisfied with your purchase so we can find a happy solution.

No returns - all sales are final on custom, seasonal and photo prop items.

If you need to return a retail item, please Contact Us with your order number and details about the product you would like to return.

Shipping

We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations.

When you place an order, we will send you a confirmation via email and will advise once shipped/ready. 

Please also note that the shipping rates are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.